KALOLA HIRENKUMAR DINESHKUAMR, PROF. (DR.) ISHITA CHATTERJEE. Governance Reforms, Leadership, and Consumer Trust in Indian Electricity Distribution Companies: A Qualitative Study of Service Quality and Organizational Change. Journal of Daoist Studies, [S. l.], v. 19, n. S7, p. 568–578, 2026. Disponível em: https://journalofdaoiststudies.org/index.php/journal/article/view/1265. Acesso em: 21 jul. 2026.