Employee Engagement in Environmental, Social, and Governance Practices: A Mediating Mechanism between Hybrid Workplace Practices and Employee Work Engagement

Abstract

The healthcare industry's effectiveness and service quality depend significantly on employee performance. This study aims to investigate the effect of training and development practices on employee performance mediated by employee engagement of the employees working in private hospitals. The research design used was quantitative, cross sectional with the use of a structured questionnaire and primary data were obtained from 720 respondents. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to analyze the proposed conceptual framework. The results have shown that training and development practices positively affect employee engagement and employee performance. Employee engagement also plays a strong positive role in employee performance and is also a partial mediator between training and development practices and employee performance. Measurement models as well as the structural models were found to possess adequate reliability, validity and model fit, which provided evidence for the proposed hypotheses. The paper emphasizes the need for effective training programs along with employee engagement strategies to boost productivity and performance in private hospitals. The results contribute to the theoretical literature of human resource management and offer practical implications for hospital managers who want to use strategic employee development programs to enhance their employee's performance.