Alternative Dispute Resolution Mechanisms in the Educational Environment of the Universidad Popular del Cesar, Valledupar Campus

Abstract

The growing complexity of human relationships and the lack of training to deal with conflicts constructively encourage the emergence of problematic situations in the school and university context and increase the need for alternative mechanisms for their resolution. These procedures contribute to the construction of more favorable conditions of coexistence than those allowed by the traditional judicial system. The Valledupar campus of the Popular University of Cesar has implemented several alternative dispute resolution mechanisms, including school mediation, university community mediation, conciliation, negotiation, restorative justice, peace circles, informal mediation, and the use of digital platforms. The effectiveness of these initiatives is assessed on the basis of success indicators and quality criteria collected through a mixed approach. Although positive results have been achieved, the implementation of alternative mechanisms faces cultural and teacher training barriers that limit their development.