Psychosocial Sustainability among Civil Servants and Communities: Cross Sectional Survey Analysing Financial Literacy, Emotional Intelligence, Mental Health and Work Life Balance Relationships

Abstract

Abstract: Issues of psychosocial well-being among workers and communities have become increasingly critical, particularly in relation to work stress, financial challenges, work–life imbalance and deteriorating mental health. A lack of financial literacy, low emotional intelligence, and inadequate organizational support can adversely affect individuals’ psychosocial well-being. Consequently, this paper investigates the link between psychosocial sustainability with five significant variables (financial knowledge, financial literacy, emotion intelligence, mental health, and work –life balance) among civil servants and communities of Johor state. Study design, participants, and data analysis. This cross-sectional quantitative survey, developed with a final sample of 4,000 responses, was analyzed with the Pearson correlation and multiple regression through the linear model. The result shows a positive and significant relationship of all predictor variables with psychosocial sustainability, including the highest contribution of work–life balance followed by emotional intelligence, financial knowledge, financial literacy, and mental health. The results highlight the necessity for a holistic approach (through a combination of financial, emotional, mental and work-life balance domains) that can enhance the psychosocial well-being of individuals. The other authors outline implications for practice, suggesting employers and communities should provide financial literacy programs, emotional skills training, mental health services, and an integrated work-life balance policy...